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FAQ's

Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.

Shipping

Below are some common questions about shipping, returns, and exchanges

What shipping methods do you offer?

We offer standard shipping for all orders. You will be able to choose from available shipping options at checkout based on your location.

How long does it take for my order to arrive?

Orders typically take 1-3 business days to be delivered, depending on your location. You will receive a tracking number once your order has shipped, so you can monitor its progress.

Do you ship internationally?

Currently, we only offer shipping within India. Stay tuned for future international shipping options.

How much does shipping cost?

Shipping costs depend on the delivery location and order size. You can view the shipping cost at checkout before confirming your order.

Can I track my order?

Yes! Once your order has shipped, we will send you a tracking number, which you can use to track the delivery status on the courier's website.

Orders

Below are some of are common questions about orders

Can I modify my order after it has been placed?

Once your order is confirmed, we cannot make changes to it. If you need to make adjustments, please contact our customer service team as soon as possible, and we’ll do our best to accommodate your request before the order is shipped.

Can I cancel my order?

Orders can be canceled within 24 hours of placing the order. If your order has already been shipped, it cannot be canceled. Please contact our customer service team to request a cancellation.

How will I know if my order has been successfully placed?

You will receive an order confirmation email with all the details of your purchase once your order has been successfully placed. If you don’t receive the email, please check your spam folder or contact us for assistance.

Can I change the shipping address after placing my order?

If you need to change your shipping address, please contact us as soon as possible. If the order has already been shipped, we won’t be able to update the address.

What should I do if I receive a damaged or incorrect product?

If you receive a damaged or incorrect product, please contact our customer service team within 5 days of receiving your order. We will help you with the return or exchange process to resolve the issue.

Products

Below are some common questions about our products

What is the shelf life of VEDIPURE products?

VEDIPURE products have a shelf life of 20 days before opening. Once opened, we recommend consuming them within 25 days for the best taste and full nutritional benefits. Please store them in a cool, dry place to maintain their freshness.

Are VEDIPURE products really organic?

Yes, all VEDIPURE products are 100% organic, ensuring that you get the best natural ingredients without any artificial additives.

How should I store VEDIPURE products?

Store VEDIPURE products in a cool, dry place, away from direct sunlight, to preserve their freshness and nutritional benefits. Once opened, reseal the packaging tightly to keep them fresh for up to 25 days.

Are VEDIPURE products suitable for people with dietary restrictions?

Yes, VEDIPURE products are free from GMOs, artificial additives, and preservatives, making them suitable for most dietary needs, including vegetarian and health-conscious lifestyles.

What makes VEDIPURE products different from others?

VEDIPURE products are processed using traditional methods, preserving the natural nutrients. Our products like Sharbati, Bansi, and Khapli wheat flours are rich in essential vitamins, antioxidants, and fiber, making them a healthier choice for your diet.

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